Course Catalog (1083 Courses)

You have an employee who works hard but doesn’t get the results you want. You’ve discovered the problem is the employee doesn’t understand what’s expected to do the job correctly. How do you work with an employee who doesn’t understand expectations?

Whoever said that managing others was easy? For instance, an employee complains to you that their raise was less than expected. You need to take time to address the issue. How do you work with an employee who is dealing with anger because of a lower-than-expected pay raise?

There are times, when employees don’t perform their jobs up to our expectations for a variety of reasons. It’s your job, as a manager, to communicate and reinforce those expectations and find appropriate solutions, when those expectations are not met. How do you work with an employee who is not performing up to your expectations?

A conflict between two or more employees is causing problems. For most managers or supervisors, the toughest part of dealing with conflict is making the decision to do something about it. So, how do you work with employees to resolve team conflict?

Creating a respectful and inclusive workplace is vital to the success of our organization. Religious discrimination is illegal. All claims of religious discrimination must be taken seriously and properly addressed to ensure that this does not happen in the workplace. But let’s say an employee comes to you and complains that they’ve been discriminated against because of their religion. What do you do?

There are times, when employees don’t perform their jobs up to our expectations for a variety of reasons. It’s your job, as a manager or supervisor, to communicate and reinforce those expectations and find appropriate solutions, when those expectations are not met. You have discovered an employee who makes an unacceptable number of mistakes. What do you do?

Performance-based terminations should never come as a surprise to your employees. Despite all your efforts, you still may not see the type or quality of improvement needed, and the only option left is to sever the relationship. However, by now, you should have clearly documented what you did to help the under-performing employee improve. What's the next step?

We all dread it. It's one of the toughest responsibilities of a manager/leader. You must terminate an employee because your organization is downsizing. How well you do depends a lot on your preparation. So… what do you do?

We all have a lot of things to get done during the day. As a manager or supervisor, you are charged with delegating those tasks to your team throughout the day. But you have an employee who won’t stay after hours or come in early when it’s needed. The position requires this kind of flexibility. What do you do?

It’s a good possibility that many members of our organization don’t understand that our organization is a collection of backgrounds, experience levels, and life lessons. It’s important for them to understand that we can draw on the strengths of those elements… developing a thorough solution that works for the entire team.

Creating a respectful and inclusive workplace is vital to the success of our organization. But let’s say an employee comes to you and complains that they’ve been discriminated against because of their disability. What do you do?

Your employees are being paid to do the best job possible. When you have an employee who is not performing up to his or hers potential, it jeopardizes their success and the success of the team. How do you work with an employee who needs to be more assertive in recognizing needs, taking action, speaking up, and contributing ideas.

U.S. law strictly prohibits offering or receiving bribes and gifts when doing commerce with people in or from foreign countries. This course provides a comprehensive overview of the FCPA. Chinese-Simplified version of the course.

One of the most frustrating issues a manager can face is with an employee who has an "I don't care" attitude. Bad attitudes can bring the entire organization to a grinding halt. But how do you address an employee with a less than stellar workplace attitude. This course will give you a step-by-step process for addressing this workplace issue.

U.S. law strictly prohibits offering or receiving bribes and gifts when doing commerce with people in or from foreign countries. This course provides a comprehensive overview of the FCPA. Japanese version of the "The Foreign Corrupt Practices Act (FCPA) - An Overview" course.

U.S. law strictly prohibits offering or receiving bribes and gifts when doing commerce with people in or from foreign countries. This course provides a comprehensive overview of the FCPA. Hungarian version of the "The Foreign Corrupt Practices Act (FCPA) - An Overview" course.

U.S. law strictly prohibits offering or receiving bribes and gifts when doing commerce with people in or from foreign countries. This course provides a comprehensive overview of the FCPA. Polish version of the "The Foreign Corrupt Practices Act (FCPA) - An Overview" course.

U.S. law strictly prohibits offering or receiving bribes and gifts when doing commerce with people in or from foreign countries. This course provides a comprehensive overview of the FCPA. French version of the "The Foreign Corrupt Practices Act (FCPA) - An Overview" course.

U.S. law strictly prohibits offering or receiving bribes and gifts when doing commerce with people in or from foreign countries. This course provides a comprehensive overview of the FCPA. Czech version of the "The Foreign Corrupt Practices Act (FCPA) - An Overview" course.

U.S. law strictly prohibits offering or receiving bribes and gifts when doing commerce with people in or from foreign countries. This course provides a comprehensive overview of the FCPA. Spanish-North American version of the "The Foreign Corrupt Practices Act (FCPA) - An Overview" course.