Search Course Catalog (181 Courses Found)

In this course, you will learn proven techniques that will help you address the work-life conundrum. Great tool for helping employees deal with different types of work-related conflict. And how to find that balance between work and life.

After completing this course, you will have a greater understanding of respect and its impact in the workplace. You will also be able to recognize behaviors that could be viewed as disrespectful, and how you as a manager can hold others accountable for their actions.

Improve quality of cross-cultural care by recognizing impact of hidden biases. Streaming course version.

Employees in "Everybody Wins" learn how to take the initiative to quickly resolve conflict with their coworkers and work together to find win/win solutions for most disagreements. Streaming version of the "Everybody Wins: How to Turn Conflict into Collaboration" course. Streaming version includes post assessment questions.

This highly interactive eLearning program helps counteract the shame, blame and stereotyping that create toxic environments and undermine productivity. Using the M.E.E.T. approach, employees learn to recognize, respond to and resolve situations that stem from differences.

Each of us is a product of our culture. We grow up thinking our culture is “normal” and other cultures are “different.” The values or norms of other cultures are not always obvious to us. In a work environment, cultural differences can present challenges. Streaming version of the course. Streaming course version.

Enforcing a zero-tolerance policy can be challenging for managers. This course gives your managers practical skills they can apply immediately to handle sensitive situations before they escalate. Streaming course version.

Help managers establish a respectful and inclusive work environment. This training offers tips on how to recognize and respond to negatively charged situations, in regards to diversity in the workplace. Streaming version of the "We Need to M.E.E.T.™ Managing for Respect in the Workplace" course.

Build on strengths and improve productivity of your multi-generational workforce. Streaming course version.

Promote inclusion and cultural competency in the workplace. This course introduces the F.A.I.R. approach as a practical way to improve an organization’s cultural competency. The approach can be used as a tool to build more positive, productive relationships at work that will help employees make better decisions that impact the overall productivity of the organization.

Minimize conflict and strengthen collaboration among all generations. Streaming course version.

Promote personal responsibility for creating respectful work environments. This program approaches sensitive issues without shame, blame or negative stereotyping and will show your employees where respect for differences makes common sense. Streaming course version with post assessment questions.

Global communication issues can and do exist as a fact of business life today, and many organizations are communicating across cultures. Gain insights, strategies and skills that help minimize cultural misunderstandings and strengthen interactions.

Enforcing a zero-tolerance policy can be challenging for managers. This program gives your managers practical skills they can apply immediately to handle sensitive situations before they escalate.

Employees in "Everybody Wins" learn how to take the initiative to quickly resolve conflict with their coworkers and work together to find win/win solutions for most disagreements.

Leaders can turn the challenge of multiple generations in the workplace into a competitive advantage by applying the concepts of this program to the complexities of managing a multi-generational workforce.

Multiple generations in the workplace is becoming more and more common and with multiple generations, comes multiple styles, techniques, ideals, etc. for the "proper" way work should be completed. 

This course equips managers with the skills needed to apply the F.A.I.R. approach. By following the right-way behavior modeling of the program's powerful scenarios, leaders increase their own cultural competence and learn how to manage employee differences more effectively.

This training offers tips on how to recognize and respond to negatively charged situations, in regards to diversity in the workplace. It also, provides information on illegal conduct in the workplace and how managers and supervisors should handle those types of negative situations.

This program helps counteract the shame, blame and stereotyping that create toxic environments and undermine productivity. Using the M.E.E.T. approach, employees learn to recognize, respond to and resolve situations that stem from differences.