An Employee Who Makes or Takes Too Many Personal Calls (Managing Essentials™ Series)
Interactive Tools

An Employee Who Makes or Takes Too Many Personal Calls (Managing Essentials™ Series)

15 Minutes Level: Intermediate

New Just-In-Time Performance Management Tool! You have an employee that's making and receiving too many personal phone calls during work hours. What do you do? There are several steps you can take to help the situation while clearly setting organizational expectations.

Target Audience: Managers / Supervisors
Language: English

Management

Features

  • Interactive Exercises
  • Job Aids and Reference Materials
  • Video

Learning Objectives

  • Understand how to effectively work with an employee making and receiving too many personal phone calls during work.
  • Using a step-by-step process to successfully engage and communicate the issue at hand.

Description

New Just-In-Time Performance Management Tool! You have an employee that's making and receiving too many personal phone calls during work hours. What do you do? There are five steps you can take to help the situation while clearly setting organizational expectations.

To be successful, get the employee’s commitment to the plan. Set a follow up meeting date and continue monitoring progress, offering additional help if needed. As always, document all discussions and agreements.

Job Aids and Reference Materials

  • Managing Essentials™ An Employee Who Makes or Takes Too Many Personal Calls
    5 pages

Industry Settings

  • Healthcare
  • Industrial & Manufacturing
  • Office & General
  • Retail

Compatibility Notes

  • Supports iPhone & iPad App: TrainingFlow™ App on iOS devices
  • Supports Android App: TrainingFlow™ app on Android devices
  • Supports Current Browsers: Chrome 60+, Firefox 60+, Safari 12+, Edge 16+


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