
GotSales?™ Communication
25 Minutes Level: Foundational
Communication is the core one-on-one verbal and written skill a sales person must have to successfully complete customer interactions. This includes telephone, face-to-face conversation skills, and simple writing tasks such as composing an email. Listening skills are also a part of communication.
Target Audience: General
Language: English
0

Features
- Audio Narration
- Branching
- Interactive Exercises
- Inline Quizzes
- Post-Assessment
Learning Objectives
Description
Communication is the core one-on-one verbal and written skill a sales person must have to successfully complete customer interactions. This includes telephone, face-to-face conversation skills, and simple writing tasks such as composing an email. Listening skills are also a part of communication. By the end of this course, you will be able to identify the importance of communication, and the techniques for effective communication.
Learning Topics
Industry Settings
- Healthcare
- Industrial & Manufacturing
- Office & General
- Retail
Compatibility Notes
- Supports iPhone & iPad App: TrainingFlow™ App on iOS devices
- Supports Android App: TrainingFlow™ app on Android devices
- Supports Current Browsers: Chrome 60+, Firefox 60+, Safari 12+, Edge 16+
Similar CoursesShow More | Topic | |
---|---|---|
![]() | TrainingBriefs® Unacceptable Mistakes | Management |
![]() | TrainingBriefs® Termination Due to Poor Performance | Management |
![]() | TrainingBriefs® I’m Not Gonna Work Extra Hours | Leadership |
![]() | TrainingBriefs® Disability Discrimination | Leadership |
![]() | TrainingBriefs® Be More Assertive | Leadership |
![]() | TrainingBriefs® Bad Attitude | Leadership |
![]() | Training Briefs® Yet Another Fire | Communication |
![]() | Training Briefs® The Refund | Customer Service |
![]() | Courage 2 Coach™ (Streaming, Post-Assessment) | Coaching & Mentoring |
![]() | TrainingBriefs® Communicating Plans for Change | Management |